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Talent management: Employee performance, compensation, and recruitment sessions

Customer case study: Lessons from Australia Post's transformation of employee performance management


John Gorman, Senior Human Capital Management Capability Specialist, Australia Post

As the result of a shift in leadership, Australia Post's HR team was tasked with focusing on increasing the transparency of setting and measuring the achievement of the company's objectives and rewarding employee performance based on achievement of those objectives. Find out why and how Australia Post implemented performance management and compensation management functionality and integrated it with ESS and MSS to meet new goals. See how the organization leveraged these technologies to cascade corporate KPIs, set employee and manager objectives, allow employees to complete self-assessments, calculate bonuses, and adjust salaries based on performance ratings. Find out how Australia Post managed the unique challenges of implementing new systems in parallel with business process reengineering. See firsthand how usability enhancements helped to improve the end-user experience. Learn how this new performance-based initiative drives a culture of accountability and sustained individual performance across Australia Post.