Get guidelines and insight to take specific action to transform your HR department into a more effective and business aligned function. Gain an understanding of the five key drivers of HR transformation, including achieving improved trust levels in the organization, stronger and more obvious alignment of HR services with business goals, and appropriate technology usage. Get specific tactics for dealing with HR transformation challenges, and see what you need to do to shift from your current administrative state to a future strategic state. Learn how to develop HR solutions and capabilities that you can leverage to set up HR centers of expertise and shared services. Learn how to overcome factors that, in the past, have prevented HR from evolving to the next level: Lack of trust in HR at the executive level, ineffective HR operating models, and over-dependence on technology to solve HR delivery concerns. Explore how HR technology and emerging tools, including social media and mobile applications, should be positioned to support the strategic requirements of your future HR function.